Product Management: I manage the product catalog, ensuring that it is up-to-date, accurate, and relevant to our target audience. This includes product research, product listing optimization, and product content creation.
Marketing Strategy: I develop and implement effective marketing strategies to reach our target audience, drive traffic to the website, and convert visitors into customers. This includes social media marketing, email marketing, influencer marketing, and paid advertising.
Customer Service: I provide exceptional customer service to ensure customer satisfaction and loyalty. This includes responding to customer inquiries, resolving issues, and addressing concerns in a timely and professional manner.
Order Fulfillment: I oversee the order fulfillment process, ensuring that orders are processed efficiently and accurately. This includes managing inventory, shipping, and returns.
Analytics and Reporting: I analyze sales data and website analytics to identify trends, areas for improvement, and opportunities for growth. I use this data to inform marketing strategies and optimize the website for better performance.
